Skip to Content

Payment Policy

Effective Date: August 16th, 2024

At Saraswoti Media Pvt. Ltd., we strive to provide a smooth and transparent payment process for all our customers. Please review our payment policies below:

1. Payment Requirements

  • Custom Orders (India and Nepal): A deposit is required for all custom orders placed within India and Nepal. The deposit amount will be specified at the time of order placement. The balance must be paid upon completion of the order before shipping.
  • International Orders: For all international orders, we require full payment upfront. Your order will be processed only after we have received the complete payment.

2. Accepted Payment Methods

  • India and Nepal:
    • Cash on Delivery (COD): We offer Cash on Delivery for orders within India and Nepal. Payment is collected upon delivery of the order.
    • Wire Transfer: Available for custom orders and larger transactions. Please contact us for wire transfer details.
    • Credit Card Payments: We accept major credit cards for payments within India and Nepal.
  • International Orders:
    • Wire Transfer: We accept wire transfers for international orders. Details for wire transfer will be provided upon request.
    • Credit Card Payments: We accept major credit cards for international orders. Payment must be completed in full before order processing.

3. Refund Policy

  • No Refunds: We do not issue refunds for any orders once placed, including custom orders, printing services, and digital services where the service has already been rendered or is in progress. Please ensure that you review your order details carefully before finalizing your purchase.

4. Order Cancellation

  • Cancellation Policy: Once an order is confirmed and payment has been processed, cancellations are not accepted. For custom orders, any changes or modifications requested after payment may incur additional charges and are subject to our approval.

5. Payment Security

We use secure payment methods to ensure that your financial information is protected. All transactions are processed using industry-standard encryption technologies to safeguard your payment details.

6. Payment Confirmation

Upon receipt of payment, you will receive a confirmation email with the details of your order and payment. For international transactions, additional confirmation and payment processing information will be provided as needed.

7. Contact Us

If you have any questions regarding our payment policy or need assistance with your payment, please contact us at:

Saraswoti Media Pvt. Ltd.

New Plaza-29, Kathmandu, Nepal, 44600

Email: [email protected]

Phone: +977-9767657875

Thank you for choosing Saraswoti Media Pvt. Ltd. We appreciate your understanding and cooperation.